For Business Associates

Tricia E-Billing Solutions, LLC
Effective Date: November 23, 2025

HIPAA NOTICE OF PRIVACY PRACTICES

Tricia E-Billing Solutions, LLC
3768 Waterton Drive
Grandville, Michigan 49418
Phone: 1-517-231-4086
Email: info@tebillingsolutions.com

This Notice describes how your health information may be used or disclosed by Tricia E-Billing Solutions, LLC (“we,” “our,” “the Company”) in our role as a Business Associate to healthcare providers (“Covered Entities”). It also explains your rights regarding your Protected Health Information (“PHI”).

We are required under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) to safeguard PHI and use it only as allowed under our Business Associate Agreements and applicable laws.

1. Our Role as a Business Associate

We provide medical billing, revenue cycle management, administrative support, and related healthcare operations to Covered Entities.
We do not provide healthcare services or medical treatment, and we do not make medical decisions.

We receive and use PHI only to perform contracted services in compliance with HIPAA.

2. Information We Receive

We may receive or handle PHI such as:

  • Patient contact and demographic information

  • Insurance and billing information

  • Dates of service and procedure codes

  • Explanation of Benefits (EOB), claims, audits, and payment data

  • Medical documentation required to resolve billing questions

  • Information used for healthcare operations

  • Any PHI needed to perform services assigned by the Covered Entity

We do not collect PHI directly unless a patient contacts us to resolve a billing inquiry.

3. How We May Use and Disclose PHI

We may use or disclose PHI only as permitted by our Covered Entities and HIPAA, including:

✔️ Treatment

Coordinating with providers or insurers for billing-related questions.

✔️ Payment

Submitting claims, verifying insurance, posting payments, mailing statements, and resolving balances.

✔️ Healthcare Operations

Audit support, compliance functions, quality assurance, and business administration.

✔️ Required by Law

We may disclose PHI if required by:

  • Court orders or subpoenas

  • Government oversight agencies

  • HIPAA investigations (HHS/OCR)

  • Law enforcement, when legally required

✔️ Subcontractors

If we use subcontractors, they must sign a HIPAA-compliant Business Associate Agreement.

4. Uses and Disclosures We Do NOT Make

We will never use or disclose PHI for:

  • Marketing

  • Selling patient information

  • Advertising

  • Profiling

  • Any use not allowed by the Covered Entity

  • Any use prohibited by HIPAA

5. Your Rights Regarding Your PHI

Because we are a Business Associate, your primary rights are exercised through your healthcare provider. However, we support:

✔️ Right to Access Billing Records

Accessible through your healthcare provider; we assist as needed.

✔️ Right to Request Corrections

We work with Covered Entities to correct billing inaccuracies.

✔️ Right to Request Restrictions

Restrictions must go through your provider. If approved, we will comply.

✔️ Right to a Copy of This Notice

You may request a copy at any time.

6. How We Protect PHI

We are required to:

  • Follow all terms of our Business Associate Agreements

  • Implement administrative, physical, and technical safeguards

  • Maintain HIPAA-compliant systems and secure communications

  • Provide privacy & security training to staff

  • Report breaches immediately to Covered Entities

7. Breach Notification

If PHI is accessed or disclosed improperly, we will:

  1. Investigate the incident

  2. Mitigate potential harm

  3. Notify the Covered Entity promptly

  4. Cooperate fully with any required patient notifications

8. Complaints

You may file a complaint if you believe your rights have been violated.

Contact:
Privacy Officer
Tricia E-Billing Solutions, LLC
3768 Waterton Drive
Grandville, Michigan 49418
1-517-231-4086
info@tebillingsolutions.com

Or contact:
U.S. Department of Health & Human Services (HHS)
Office for Civil Rights (OCR)
https://www.hhs.gov/ocr/

We will never retaliate for filing a complaint.

9. Changes to This Notice

We may update this Notice at any time. Updated versions will carry a new effective date and be posted on our website.

10. Questions

If you have any questions about this Notice or how we protect PHI, contact:
📧 info@tebillingsolutions.com
📞 1-517-231-4086