TE-Billing Solutions Privacy Policy for Website Use

Privacy Policy

Effective Date: November 26, 2025

At TE-Billing Solutions (“we,” “us,” or “our”), we are committed to protecting your privacy and maintaining the confidentiality of all personal and practice-related information you share with us. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it secure.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Information you provide voluntarily through forms on our website, including:

  • Name

  • Email address

  • Phone number

  • Practice or business name

  • Website

  • Any details submitted through contact or inquiry forms

B. Practice & Billing Information

When you enroll as a client or contractor, we may collect:

  • Practice demographics

  • Insurance credentials

  • Billing or coding information

  • Communication preferences

C. Automatically Collected Data

When you visit our website, we may automatically receive:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time and date of access

This is standard analytics information used to improve website performance.

2. How We Use Your Information

We use the information collected to:

  • Respond to inquiries and provide requested services

  • Process credentialing, billing, and revenue cycle tasks

  • Communicate important updates or service information

  • Improve our website, tools, and user experience

  • Maintain security and compliance standards

We do not sell or share your information with unaffiliated third parties for marketing purposes.

3. HIPAA Compliance

For clients who share patient billing or insurance information, we strictly follow:

  • HIPAA Privacy Rule

  • HIPAA Security Rule

  • Business Associate Agreement (BAA) requirements

All Protected Health Information (PHI) is handled:

  • Securely

  • Confidentially

  • Only for the purposes of providing billing-related services

We do not collect patient medical information directly through our website.

4. Information Sharing

We may share your information only with:

  • Credentialing organizations

  • Insurance providers

  • Contracted billing specialists

  • Secure third-party platforms needed to perform our services

All partners are required to follow confidentiality and HIPAA-compliant standards.

We may also disclose information if required by:

  • Law

  • Court order

  • Regulatory authorities

5. Data Security

We take reasonable safeguards to protect your information, including:

  • HIPAA-compliant systems

  • Encrypted communication

  • Secure storage

  • Limited access for authorized personnel only

However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Analytics

Our website may use cookies and tracking tools solely for:

  • Traffic analytics

  • Site performance

  • User experience improvements

You can adjust cookie settings or disable them in your browser.

7. Links to Other Sites

Our website may contain links to external websites.
We are not responsible for their privacy practices or content.

8. Your Rights

You may request to:

  • Access your personal information

  • Correct or update your information

  • Request deletion (when legally permitted)

  • Ask questions about how your data is used

Submit requests at: info@tebillingsolutions.com

9. Updates to This Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or your information, contact us at:

TE-Billing Solutions
Email: info@tebillingsolutions.com
Phone: 1-517-231-4086